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Woman with red hair representing the NaturallYou patient experience

Patient Experience

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At Naturallyou, our priority is providing exceptional customer service and patient care at our boutique aesthetics practice locations in Greenwich, CT, and Palm Beach Gardens, FL. We take pride in scheduling generous appointment times to thoroughly assess our patient’s needs and concerns, ensuring each client receives personalized attention. We need to understand your unique lifestyle and aesthetic concerns so we can recommend the best treatment options for you.

We strive to create a comfortable environment for our patients before, during, and after any treatment or procedure. To enhance your treatment experience at Naturallyou, we recommend the following:

  1. New patients: Please arrive at least 15 minutes ahead of time to complete any required paperwork.
  2. Established patients: Arrive at least thirty minutes before appointments involving numbing cream or medications for discomfort management. Our medical receptionist will advise you if these times need adjustment.
  3. Follow our pre-injection protocol if you are receiving fillers or treatments such as Botox or Dysport.
  4. Inform us about any upcoming important life events so we can schedule procedures to have you looking your best.

Pre-Injection Protocol

Five days before the scheduled injections take 500 mg of Vitamin C three times a day as well as Arnica Montana. Arnica Montana is a homeopathic remedy that decreases the incidence of bruising. Dosage: Five pellets, three times a day.  (Place pellets under your tongue to let them dissolve.)  Tip: Arnica Montana can be purchased at Naturallyou, Whole Foods and CVS.

Ten days before treatment please STOP taking the following:

  • All Vitamins
  • Supplements including Ginko Biloba and Fish Oils
  • Anti-inflammatories including Ibuprofen, Advil, Motrin Aleve, or Aspirin (Tylenol is fine)
  • Oral Steroids
  • Two days prior to treatment please refrain from consuming alcoholic beverages as they increase the risk of bruising.
  • After injection treatments, please wait two weeks before scheduling dental procedures.

While we take every precaution to prevent bruising, it is a risk with any injection procedure. Consider having concealing makeup on hand for cover-ups. Terry suggests the Dermablend line for effective coverage.

Please Note: Terry and her team cannot treat clients exhibiting rashes, hives, or other skin irritations. She also asks that patients who have symptoms of colds, sore throats, or are taking antibiotics reschedule their procedures.

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